Trust & standards
Built to be the honest one.
The business-rates advice sector has been dogged by “rogue agents” who over-promise and file inaccurate claims. Ratewise is our answer: a transparent evidence and approval workflow that keeps the customer, reviewer and official record aligned.
Evidence over promises
We derive every proposed rateable value from real comparable assessments in your locality, and round it in the Valuation Officer's favour. We never inflate a claim to win the instruction.
Professional approval is a hard gate
Automation prepares evidence, but the software will not create a submission until a qualified rating specialist approves the valuation and its limitations.
You see the evidence
The comparables, the tone, and the reasoning behind your case are all visible in your dashboard. No black boxes.
We act only on your authority
A case can proceed only after explicit written instruction and confirmation of the separate appointment in the official government service.
Standards of conduct
The workflow is designed around the published HMRC Valuation Office agent standards: honesty, openness, accurate information, clear fees and no pressure selling. Any professional memberships will be stated only after they are formally held.
A note on honesty. A missing or unremarkable result from our check is not a failure. It means the available automated evidence does not show a material over-assessment; it is not proof that every property fact is correct. We will not manufacture a case from that result.